Features for modern logistics teams
From shipment execution to finance controls — Fauward gives operators and customers one consistent platform with no add-ons, no surprises, no per-seat charges.
Stop losing track of where things are
Keep operations aligned with a canonical shipment state machine from PENDING to DELIVERED, with clear handling for branch outcomes — failed deliveries, reattempts, returns, and exceptions all map to known states with explicit transitions.
- Know which shipments are at risk before customers complain
- Fauward Go operators confirm handoffs without phone calls
- Customers self-serve on a branded tracking page
- Configure SLAs per service-level and route type
Get paid without chasing invoices
Track invoice states from DRAFT to PAID, automate reminders for OVERDUE accounts, and keep tenant-level reporting consistent. Auto-invoice on POD confirmation, accept payments across every regional gateway, and reconcile cash-on-delivery without a spreadsheet.
- See every unpaid invoice across all customers at a glance
- Automated overdue reminders stop the manual follow-up cycle
- Finance and operations share one ledger — no CSV exports between teams
- Auto-invoice on proof-of-delivery confirmation
Launch under your own brand in minutes
Launch a branded tenant portal and tracking pages quickly while preserving semantic logistics status colours across all customers. Custom domain, themed CSS variables, branded emails and SMS — your customers never see Fauward.
- Your customers see your brand on every screen — not Fauward's
- Custom domain for public shipment tracking
- Tenant theme applied instantly from API configuration
- Branded emails, SMS templates, and customer notifications
Connect Fauward to your existing stack
Fauward is API-first. Every action in the platform is available via REST, every state transition fires a webhook, and pre-built connectors cover the most common carriers and payment gateways. Build on top, sync to your ERP, or trigger downstream automation — without scraping screens.
- REST API with full OpenAPI documentation
- Webhook events fire on every lifecycle transition
- Pre-built carrier connectors — DHL, Royal Mail, Aramex, GIG, DPD
- ERP and WMS sync via standard event payloads
See every feature in action
Start a free trial to test workflows, invite your team, and validate your process end-to-end.